Privacy Policy

Last Updated: 13th March 2026

At Collectiv. Studio, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information that you provide when using our website or services.

1. Who We Are

At Collectiv. Studio is a marketing and design agency based in the United Kingdom. We provide services including marketing strategy, branding, social media management, website design, and related creative services.

For the purpose of data protection law, the data controller is:

At Collectiv. Studio

Email: harriet@collectivstudio.uk

2. Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Business name

  • Information submitted via contact forms, enquiry forms, or discovery questionnaires

  • Information collected automatically

When you visit our website, we may automatically collect:

IP address

  • Browser type and version

  • Pages visited on our website

  • Time and date of visits

  • Referral sources

This information helps us improve our website and understand how visitors interact with it.

3. How We Use Your Information

  • We use your personal information to:

  • Respond to enquiries and messages

  • Provide marketing, branding, and website services

  • Send proposals, contracts, and invoices

  • Improve our website and services

  • Communicate with you regarding projects or enquiries

We will only use your information where we have a lawful basis to do so under UK GDPR.

4. Legal Basis for Processing

We process your personal data based on:

  • Legitimate interest – to respond to enquiries and operate our business

  • Contractual necessity – when providing services to clients

  • Consent – where you have opted in to receive communications

5. Sharing Your Information

We do not sell your personal data.

However, we may share your information with trusted third-party services necessary to run our business, such as:

  • Website hosting providers

  • Email service providers

  • Payment processors

  • Analytics providers

These providers only process data on our behalf and are required to protect your information.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Your data is stored securely and only accessible to authorised individuals where necessary.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal or regulatory obligations

  • Resolve disputes

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, please contact us at: harriet@collectivstudio.uk

9. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can choose to accept or decline cookies through your browser settings.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Harriet Pearce at Collectiv. Studio

Email: harriet@collectivstudio.uk

Location: United Kingdom